Privacy

Privacy Policy

This page is maintained by Apotoe Imports to describe how we handle information on the apotoeimports.com platform. It is provided for general information and is not a substitute for legal advice or a formal Data Processing Agreement.

Who we are

Apotoe Imports operates the apotoeimports.com platform, which provides global sourcing, procurement, freight coordination, customs support, warehousing, and marketplace services to registered businesses.

Information we collect

Account information you provide when you register (name, business, email, phone).
Order and request information you submit (product specs, addresses, invoices, documents).
Payment and wallet activity generated by using the platform.
Verification information you upload for KYC and compliance checks.
Technical information from your device and browser, such as IP address and session identifiers, needed to keep the service running securely.

How we use information

To operate your account, process quotations, orders, and shipments.
To communicate order, wallet, and platform notifications to you.
To meet compliance obligations such as identity verification and record-keeping.
To improve platform reliability, security, and user experience.

Sharing with third parties

We share information only with providers who help us deliver the service — for example, suppliers you approve for your orders, freight and customs partners, and infrastructure providers hosting our platform. We do not sell your personal information.

Security

We apply industry-standard technical and organisational safeguards, including encrypted connections, PIN-protected wallet actions, role-based access, and audit logging. No system is perfectly secure; if you believe your account has been compromised, contact us immediately.

Retention

We retain account, transaction, and compliance records for as long as your account is active and for the period required by applicable law and legitimate business needs.

Your choices

You can update your profile, download your order history, and request account closure from your dashboard or by contacting us. Where local law provides additional rights, we honour valid requests.

Contact

For privacy questions, email privacy@apotoeimports.com. This policy may be updated from time to time; the effective date will be shown at the top of the page after each revision.

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