How It Works

From request to delivery in seven transparent stages.

Every Apotoe import follows the same clear workflow — with milestone tracking, escrow protection, and expert coordination at every stage.

  1. Step 1

    Submit a Request

    Tell us what you need — product, specs, target quantity, and destination. Upload references or samples if you have them.

  2. Step 2

    Receive a Quotation

    Our procurement team returns a full quotation: unit price, freight, duties, and total landed cost — no hidden fees.

  3. Step 3

    Fund via Wallet

    Top up your Apotoe Wallet and confirm the order. Funds are held securely until milestones are met.

  4. Step 4

    Shipping

    We coordinate the factory, freight forwarder, and carrier. You track the shipment in real time from origin to port.

  5. Step 5

    Customs Clearance

    Documentation, duties, and clearance handled by our customs team. You receive milestone updates at every step.

  6. Step 6

    Warehouse Receiving

    Goods are inspected and received into our warehouse. Any discrepancies are flagged before release.

  7. Step 7

    Delivery to You

    Final-mile delivery to your address, or pickup if preferred. Order closes only when you confirm receipt.

Escrow protection

Funds only release to suppliers when agreed milestones are met.

Full documentation

Invoices, packing lists, bills of lading — every document, one place.

Live tracking

Real-time shipment, customs, and warehouse milestones.

Ready to place your first request?

Create a free account and submit your first sourcing request in minutes.